This page includes rules and guidelines for using the Aurora Forums. We assume good faith when dealing with violations; we will only warn or ban users who repeatedly or blatantly violate the rules. Administrators have the final say in modifying, interpreting, and enforcing these rules.
Subjects covered in Aurora forums
Posts in these forums must be related to Aurora Generators or Power Generation in general. Please limit the discussion of other brand generators, as this forum is not here to support other brands.
Posting support requests
Create one thread and only one thread for each subject or Aurora product you need help with.
Do not re-use existing threads started by others, even if they are seemingly on the same subject. Ask a new question instead.
Warning: Support threads are automatically archived and locked, when they reach a certain age. If you re-use an old thread to ask for help, you might not get an answer.
Users who post forum spam will have their posts removed. If a post that is otherwise appropriate includes links considered spam, those links will be removed.
Images and other media
You can add images, such as a "screenshot" of your computer screen. Images or other media attached to a support question must help explain a problem with a Aurora product or a solution to the problem. Inappropriate media will be removed.
Don't post any sensitive information. Moderators will remove personal information from posts to protect your privacy.
Link to content rather than posting it in its entirety, unless you are the copyright holder or have permission from the copyright holder.
Language and conduct
Do not use obscene, lewd, lascivious, filthy, or excessively violent language.
Do not harass, insult, taunt, provoke, demean, or personally attack other forum members. Be friendly even if others are not.
Do not excessively "bump" a thread (post simply to get a thread to the top of the list).
AURORA Forum rules and guidelines are subject to change and are / will be updated as needed.